Contacting the Embassy

All written communications shall be addressed to the:

Ambassador or Chargé d’Affaires, a.i.

Additionally, written communications concerning consular transactions and assistance to nationals may be addressed to:

The Consular Section

OFFICE HOURS

The Embassy is open from Monday to Friday 0900H to 1800H

Consular Transactions will be accepted during business hours shown in this link.

For Embassy holidays and closures please refer to the calendar located on the side of this page.

PHONE CALLS

Consular Services

For phone inquiries on Basic Consular Services such as:

• Passport
• Visa
• Civil Registration
• Solemnization of Marriage
• Authentication
• Notarial and Other Legal Services (including Affidavits and Special Power of Attorney)
• Waiver of Exclusion Ground (WEG)
• NBI Clearance, among others

Please call: (03) 5562-1607
or Fax (03) 5562-1597 (9am – 6pm, Monday – Friday)

Telephone inquiries on Basic Consular Services are accepted from 3pm – 5pm, Monday – Friday.

For Emergency calls to assist Filipino Nationals in Distress such as:

• Victims of crime (physical & sexual abuse, etc.)
• Trafficked persons (forced labor, prostitution, etc.)
• Detainees (prison, immigration center)
• Death and shipment of remains
• Repatriation, among others

Please call 080-4928-7979
or Fax (03) 5562-1597 (9am – 6pm, Monday – Friday)

Calls on Assistance to Nationals (ATN) are accepted anytime (24/7).
*This telephone number cannot assist passport-related inquiries.  Please call 03-5562-1607.